Brand Overview
Lucky Twice is an online casino established in 2016 by a company registered in Malta under license number MGA/B2C/230/2014 issued by the Malta Gaming Authority (MGA). The brand targets players from various countries, including Europe, South America, and Asia. Lucky Twice boasts over 1,500 games from top-notch providers such as NetEnt, Microgaming, Play’n GO, Evolution Gaming, and more.
Registration Process
Signing up on Lucky Twice is a straightforward https://luckytwice.ca/ process that can be completed in under five minutes. Players must provide essential information including their name, address, email address, date of birth, and phone number to verify identity. To add an extra layer of security, two-factor authentication (2FA) has been implemented. Players who create an account from any restricted region or jurisdiction will receive a notification informing them that gaming is not allowed.
Account Features
Once registered, players can access their personal accounts where they’ll find various options to tailor their experience:
- Account management and profile settings
- My Balance for transactions and wallet overview
- Withdrawal request processing with an option to cancel or delete
- Game history displaying all activity on the site
- Bonus balance and pending withdrawals displayed prominently
Players can update details, change email addresses, phone numbers, passwords, or activate 2FA whenever needed. Any alterations to personal data are instantly verified before allowing access.
Bonuses
Lucky Twice boasts an assortment of promotions for new players as well as loyal customers:
- Welcome Bonus : Up to €500 deposit bonus with a generous package that can be broken down into four different matches, one per day, totaling 100% cash-back over the first week. A 30 times wagering requirement applies.
- Daily Offers : Regular free spins and reload bonuses for players who have deposited funds within the past three days.
Payments and Withdrawals
Players may utilize a diverse range of methods to deposit or withdraw funds on Lucky Twice, covering both international currencies like GBP (British Pounds) and major credit cards:
- Bank Transfer (for large deposits): €10 minimum / 5-7 business day processing time
- Neteller: €20 minimum/ instant transaction, no fees for deposits; 1-3 working days withdrawal period
- Skrill Moneybookers: €10 minimum/instant transactions, deposit fees apply; 1-2 working-day withdraw timeframe
- PayPal (for customers from the UK and a few other restricted markets): immediate processing; e-wallet account balance can be transferred for online gaming
All payments on Lucky Twice undergo a verification step before being processed to guarantee against money laundering.
Game Categories
Lucky Twice has categorized its extensive library of games under several key sections: Slots (over 1,000 titles), Live Casino (with about two dozen options from Evolution Gaming and other leading developers), Table Games (a little over two hundred fifty available titles including classic card tables and instant wins) Roulette & Friends (covering a range of variants with diverse themes). Most have mobile compatibility as well.
Software Providers
This site features content produced by some of the world’s top casino game software companies, showcasing over 60 providers total. Many of these providers offer high-quality games, including slots like "Mega Joker", video poker options (e.g., NetEnt’s Jacks or Better), along with live dealer action in an immersive environment that players can navigate without download.
Mobile Version
To cater to players using mobile devices for gaming on the go, Lucky Twice offers a convenient mobile interface compatible with iOS and Android operating systems:
- All key features are available
- Accessible through any web browser; downloadable app available too
Players must adjust game settings in-game if they’re experiencing difficulties seeing elements of games due to smaller screen size.
Security and License
Lucky Twice takes player safety seriously by implementing advanced encryption (SSL protocol). For the security-conscious, the site has included measures such as:
- Player anonymity through anonymous email system for communication
- Independent RNG test carried out quarterly by a renowned audit company
The Malta Gaming Authority oversees Lucky Twice operations under license MGA/B2C/230/2014 and allows its registration.
Customer Support
Players on this platform have multiple ways to contact their representatives at all times via:
- Email : available in support section of account
- Phone line for international calls only
- The Live Help Chat – 24 hours, immediate response by friendly staff
These services offer players answers within minutes or help troubleshoot issues.
User Experience
The web version offers a modern look and clean navigation structure that is easy to find what’s needed:
- Responsive layout; optimized for desktop browsers
- All functionalities have an icon-based menu which will instantly link you back home after selecting any section from the topmost horizontal row in mobile mode.
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