Moreover, the data provided żeby the player contain different data, which does not match his claims. Therefore, after gathering all available information, we consider the complaint unjustified. The player from Ecuador had reported that his online casino account had been blocked without explanation after he had attempted to withdraw his winnings. He had claimed that the casino had confiscated his funds amounting jest to $77,150 ARS, alleging violation of terms and conditions. Despite our efforts to mediate, the casino had not initially responded to the complaint.
If you’re gonna claim bonuses here, just make sure owo read the rules first. Usually, casinos ask for a ton of documents and take forever jest to approve withdrawals, but HellSpin państwa different. After signing up, I made fast first deposit using Litecoin, played a few rounds mężczyzna Sweet Bonanza, and won a decent $140. When I requested a withdrawal, I expected the usual delays, but they approved my docs in under 2 hours. If you’re worried about slow KYC processes, this one isn’t bad at all. Would still be nice if they had a fully automated verification system like some other sites.
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Despite being KYC verified and reaching out jest to https://hellspin-slots.com customer support, he received istotnie help or resolution, which led owo frustration and plans owo boycott the casino. The Complaints Team was unable to investigate further as the player did not respond to requests for additional information, resulting in the rejection of the complaint. After communicating with the Complaints Team, he had been advised owo wait for 14 days for the funds jest to be processed.
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